Terms of Service

1. Who We Are

BuddyWolfy ("BuddyWolfy", "we", "our", "us") is a language learning platform operated as a sole proprietorship by Ahmet Can Turan, based in Türkiye. These Terms of Service (the "Terms") govern your use of the BuddyWolfy website at buddywolfy.com, the BuddyWolfy browser extension, and any related services (collectively, the "Service").

2. Acceptance of Terms

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

3. Eligibility

• You must be at least 16 years old to use the Service.
• If you are under the legal age of majority in your country, you may use the Service only with the consent of a parent or legal guardian.
• You must not be barred from using the Service under applicable law.

4. Description of Service

BuddyWolfy provides interactive vocabulary building, quizzes, deep content analysis, and other educational tools to help you learn languages. Some features use artificial intelligence to generate definitions, translations, example sentences, memory stories, and similar content. The Service is offered on a freemium basis: a free tier with usage limits, and one or more paid subscription plans with expanded features.

5. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials and for all activity under your account.
• You must not share your account or create multiple accounts to evade limits or bans.
• You must notify us promptly at [email protected] if you believe your account has been accessed without authorisation.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Submit content that is illegal, defamatory, sexually explicit involving minors, hateful, or that infringes the rights of others.
• Attempt to gain unauthorised access to other users' accounts, our systems, or any data you are not authorised to access.
• Use automated tools, bots, or scripts to access the Service except where we expressly permit it.
• Interfere with or disrupt the Service, its security, or its infrastructure (including by submitting prompts designed to extract or manipulate the underlying AI models).
• Reverse engineer, decompile, or extract the source code of the Service, except to the extent that applicable law expressly permits.
• Resell, sublicense, or redistribute the Service or AI-generated outputs in bulk without our prior written permission.

7. User Content

You retain ownership of the content you create on the Service (vocabulary groups, question boxes, deep-scan inputs, comments, etc.). By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and process that content solely for the purpose of providing and improving the Service.

Content you mark as "public" (for example, leaderboard entries or shared groups) may be visible to other users. You are solely responsible for the content you share publicly. You must not submit content for which you do not have the necessary rights.

8. AI-Generated Content

Some content on the Service is generated by artificial intelligence, including word definitions, translations, example sentences, memory stories, and deep-scan analyses. While we aim for accuracy, AI-generated content may contain errors, omissions, or biases. We do not guarantee its accuracy, completeness, or fitness for any particular purpose. You should verify important information independently and should not rely on the Service for legal, medical, financial, or other professional advice.

9. Subscriptions and Payment

9.1 Merchant of Record

Paid subscriptions are sold and processed by Lemon Squeezy (Lemon Squeezy LLC), who acts as the Merchant of Record. By purchasing a subscription, you also agree to Lemon Squeezy's Terms of Service. Lemon Squeezy is responsible for collecting payment, handling taxes, and issuing receipts.

9.2 Pricing and Billing Cycle

Subscription prices, billing cycles (monthly or yearly), and the features included in each plan are shown on our pricing page. Prices may exclude or include applicable taxes depending on your country, as determined by Lemon Squeezy at checkout.

9.3 Automatic Renewal

Subscriptions renew automatically at the end of each billing cycle at the then-current price, unless you cancel before the renewal date. You authorise us (and Lemon Squeezy) to charge your payment method on each renewal until you cancel.

9.4 Cancellation

You can cancel your subscription at any time from your account settings. Cancellation stops the next renewal but does not automatically refund the current billing period — you will continue to have access to the paid features until the end of the period you have already paid for.

9.5 Refunds

Refund requests are reviewed and processed manually. To request a refund, email [email protected] with the order ID issued by Lemon Squeezy.

• Consumers in the EU/EEA and the UK have a statutory right to withdraw from a digital-services contract within 14 days of the purchase date, without giving a reason and without penalty. If you request a refund within this period, we will refund the amount paid, in full, regardless of the reason. This right does not apply once the service has been fully performed and you have expressly waived your right of withdrawal at checkout.
• All other users (including Türkiye) may request a refund within 14 days of the purchase date. We will review the request in good faith and grant refunds on a case-by-case basis (for example, where the Service did not work as described or where there has been an evident billing error).
• After the 14-day window, refunds are generally not provided, except where required by applicable law or where we choose to grant one as a goodwill gesture.
• Approved refunds are processed by Lemon Squeezy and may take 5–10 business days to appear on your statement, depending on your bank.

9.6 Price Changes

We may change our subscription prices. We will notify existing subscribers at least 30 days before a price change takes effect. If you do not accept the new price, you may cancel before the change takes effect; otherwise the new price will apply on your next renewal.

10. Free Tier and Usage Limits

The free tier of the Service is offered subject to usage limits, which we may adjust at our discretion. We may also throttle, suspend, or rate-limit accounts (free or paid) that we reasonably believe are abusing the Service or imposing a disproportionate load on our infrastructure or AI providers.

11. Intellectual Property

The Service — including its design, logos, software, and original content — is owned by BuddyWolfy and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable licence to use the Service for your personal, non-commercial language-learning purposes. You may not copy, modify, distribute, or create derivative works from the Service without our prior written permission.

12. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, third-party outages (including AI or payment providers), or circumstances beyond our reasonable control. We may modify, suspend, or discontinue any part of the Service at any time. Where we discontinue a paid feature you are actively paying for, we will provide a reasonable notice and a pro-rata refund of any prepaid amount.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of AI outputs, or uninterrupted availability. Nothing in these Terms excludes any warranty or right that cannot be excluded under applicable consumer protection law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, BuddyWolfy and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or in connection with your use of the Service.

Our total aggregate liability for all claims arising out of or relating to the Service shall not exceed the greater of (a) the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or (b) EUR 50. Nothing in these Terms limits liability that cannot lawfully be limited, including liability for death, personal injury, fraud, or wilful misconduct.

15. Indemnification

You agree to indemnify and hold us harmless from any claim, damage, loss, or expense (including reasonable legal fees) arising from (a) your breach of these Terms, (b) your misuse of the Service, or (c) content you submit that infringes the rights of a third party.

16. Suspension and Termination

You may stop using the Service and delete your account at any time from your account settings.

We may suspend or terminate your account, with or without notice, if you breach these Terms, abuse the Service, or if we are required to do so by law. If we terminate a paid subscription due to your breach, you are not entitled to a refund of any prepaid amount. If we terminate without cause, we will refund any prepaid amount on a pro-rata basis.

17. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government action, internet or telecommunications failures, or outages of third-party services on which the Service depends.

18. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws rules. Any dispute arising out of or in connection with these Terms or the Service shall be submitted to the courts and enforcement offices of Istanbul (Çağlayan), Türkiye.

Nothing in this section deprives you of any protection afforded by mandatory consumer-protection law in your country of residence. Consumers in Türkiye may also apply to consumer arbitration committees and consumer courts as provided by Law No. 6502 on the Protection of Consumers. Consumers in the EU/EEA may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will post the new version on this page, update the "Last updated" date, and — where required by law or by the nature of the change — notify you by email or within the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you may stop using the Service and cancel your subscription.

20. Miscellaneous

• Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
• No waiver. Our failure to enforce a right is not a waiver of that right.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service.

21. Contact

Operator: Ahmet Can Turan, Türkiye. Questions about these Terms should be sent to [email protected].